Move your internet.
Fiber.
Zero downtime.
Tell us where you’re moving. We find the internet options at your new address, transfer or set up service, and lock in your install before move-in day.
- Transfer existing service
- New setup at new address
- Install scheduling
- Equipment return help
Scan complete
Internet options at your new address
Availability depends on your exact street address. A representative confirms plans, speeds and pricing at your address before anything is ordered.
The process
How to move your internet service
Most moves go smoothly when internet is planned two to three weeks out. Here’s the order that avoids a gap in service.
- 01
Check your new address
Providers are wired street by street. Confirm what’s available before you cancel anything.
- 02
Transfer or switch
If your provider serves the new address, a transfer is simplest. If not, compare fiber, cable, DSL and satellite.
- 03
Book 2–3 weeks ahead
Install slots fill up around month-end. Activate the day before or the day of move-in.
- 04
Handle equipment
Ask whether your modem or router moves with you or must be returned to avoid fees.
- 05
Stop old service
Set the end date after you move out, and get a confirmation number for the disconnect.
Interactive tool
How much speed does your new home need?
Moving is the perfect time to make sure you keep the same quality of service — or upgrade. Set up your household and see a recommendation.
What do you do online?
A general guide. Actual needs and available speeds vary by address and plan.
Know before you choose
What to look at before choosing
Seven things that decide whether your new connection is better or worse than the one you’re leaving.
Connection type
Fiber is the fastest and most consistent, especially for uploads. Cable is widely available and fast for downloads. DSL is slower but often cheaper. Satellite works almost anywhere, including rural addresses.
Download & upload speed
Streaming, gaming and video calls on several devices need more. Remote workers should check upload, not just download.
Reliability & latency
Wired connections usually have lower latency than wireless or satellite — key for gaming and calls.
Contracts & fees
Ask about terms, early termination fees, installation charges, and whether your deal carries over.
Data caps
Some plans limit monthly data. Heavy streamers and remote workers should look for unlimited.
Equipment
Check monthly modem or router rental fees and whether you can use your own.
Install timing
Self-install kits can be quick; professional fiber installs may need an appointment. Plan around your move-in date so you’re online from the first night.
Guides
Moving guides by connection type
How a move typically works for each kind of internet service. Call us and we’ll handle the transfer or new setup with you.
Moving fiber internet
Fiber is built out neighborhood by neighborhood, so it may be available on one street and not the next. If your provider has fiber at the new address, your account can usually be transferred with a new install appointment. Professional installation is often needed the first time fiber enters a home.
Moving cable internet
Cable providers usually serve whole metro areas, which makes transfers within a city straightforward. Your modem can often move with you if the same provider serves the new home; otherwise rented equipment needs to be returned.
Moving DSL internet
DSL runs over phone lines, and speeds depend on distance from the provider’s equipment. The same plan may be faster or slower at your new address. Many DSL areas are being upgraded to fiber, so ask what’s available now.
Moving satellite internet
Satellite equipment usually moves with you and is self-installed at the new home. Residential plans are typically tied to a service address, so update it with your provider before you move. Capacity can vary by area.
Moving 5G & fixed wireless
Home wireless service depends on network coverage at the exact address. Check eligibility for the new address before moving the account, since a plan that works at one home may not be offered at the next.
Moving out of your provider’s area
Many providers only serve certain states or regions. If yours doesn’t serve your new address, you’ll set up a new provider there, cancel service at the old address, and return any rented equipment. We can help with each step.
Moving soon?
Be online the night you move in.
Install dates fill up fast around the end of the month. One call checks your new address and locks in your setup.
Call toll-free now(844) 536-2746FAQ
Common questions
Can I keep the same internet provider when I move?
Yes, if your provider offers service at your new address. Many providers only serve certain states, so check your new address first. If they don’t serve it, you’ll need to cancel and choose a new provider there.
How far in advance should I set up internet for a move?
Two to three weeks ahead is ideal. That gives you the best choice of install dates, especially near the end of the month when many people move.
Will I have to pay a new installation fee?
It depends on the provider and your plan. Transfers are sometimes cheaper than starting new service, and some providers waive fees with promotions. Ask before you book.
What happens to my modem and router?
If you’re transferring with the same provider, you can often bring your equipment. If you’re switching, rented equipment usually needs to be returned to avoid charges.
How will you contact me after I fill out the form?
A representative will reach out by phone call, text message, or email using the details you provided. You can opt out of texts at any time by replying STOP.
Legal
Privacy Policy
Last updated: October 29, 2026
This Privacy Policy explains how Internet Moving Services (“we,” “us,” or “our”) collects, uses, and protects information when you visit this website, call our toll-free number, or submit a request through our forms.
Who we are. Internet Moving Services is an independent authorized retailer of internet service. We are not an internet service provider, and we are not the providers whose services we offer. Provider names, logos, and trademarks belong to their respective owners. We may receive compensation from providers for orders placed through us.
We do not sell your personal information. We do not sell, rent, or trade your personal information to anyone.
Information we collect
- Information you give us: your name, phone number, email address, current and new addresses or ZIP codes, move date, and current internet provider.
- Information from calls and messages: details you share with our representatives. Calls may be recorded for quality and training purposes.
- Information collected automatically: device and browser type, pages visited, and general usage data collected through cookies and similar technologies.
How we use your information
- To check internet availability at your new address and help you transfer or set up service.
- To contact you by phone call, SMS/text message, or email about your request, as you consented to when submitting a form.
- To place orders with a provider on your behalf when you ask us to.
- To improve our website and customer service, and to meet legal obligations.
How we share your information
We share your information only as needed to complete your request:
- With the internet provider you choose, to check availability and place your order.
- With service vendors who help us operate (for example, phone, messaging, and hosting services), who may only use it to perform services for us.
- When required by law, or to protect our rights and the safety of others.
Mobile phone numbers and SMS opt-in consent are never shared with or sold to third parties or affiliates for their marketing purposes.
Text messaging (SMS)
If you agree to receive text messages, we will send messages related to your internet move request. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help. Carriers are not liable for delayed or undelivered messages.
Cookies
We use cookies and similar tools to keep the website working and to understand how it is used. You can control cookies through your browser settings.
Data retention and security
We keep your information only as long as needed to complete your request and meet legal and business obligations. We use reasonable administrative, technical, and physical safeguards to protect it, though no method of transmission or storage is completely secure.
Your choices and rights
- Opt out of calls or emails by telling a representative or contacting us below; opt out of texts by replying STOP.
- Depending on your state, you may have the right to access, correct, or delete your personal information. To make a request, contact us below.
Children’s privacy
Our services are intended for adults. We do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this policy from time to time. The “Last updated” date above shows when it was last changed.
Contact us
Internet Moving Services
Toll-free: (844) 536-2746
Email: info@internetmovingservices.com
Terms of Use
Last updated: October 29, 2026
By using this website, you agree to these terms.
Information only
Content on this website is general information about moving internet service. Availability, speeds, pricing, and terms are set by each provider, vary by address, and are confirmed before any order is placed. Speed recommendations are general guidance only.
No guarantee of service
Showing an option for your area does not guarantee that service is available at your exact address. The provider’s own terms and conditions apply to any service you order.
Communications
When you submit a form, you agree to be contacted as described in the consent statement on that form and in our Privacy Policy.
Limitation of liability
To the extent permitted by law, Internet Moving Services is not liable for service outages, installation delays, or provider actions.